Privacy Policy

At Luca, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://www.askluca.com, or use our services.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website.

1. Information We Collect
We may collect the following types of information when you visit our website or use our services:

Personal Information: Such as your name, email address, phone number, and any other contact details you provide when you fill out forms on our site or communicate with us.
Usage Information: Information about your interaction with our site, including IP addresses, browser types, and usage data like the pages you visit, time spent on pages, and clicks.
Cookies: We use cookies and similar technologies to enhance your experience and gather information about visitors to our website.

2. How We Use Your Information
We use the collected data to:
Provide, maintain, and improve our services.
Respond to inquiries and provide customer support.
Monitor and analyze usage and trends to improve the functionality of our site.

3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your data in the following cases:
Service Providers: We may share information with third-party vendors who assist with various operational services (e.g., hosting, analytics, email services).
Legal Obligations: We may disclose information if required by law or in response to valid legal processes (e.g., court orders, subpoenas).

4. Security of Your Information
We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or any wireless network can be guaranteed to be 100% secure.

5. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:The right to access the personal data we hold about you.The right to request correction of inaccurate data.The right to request deletion of your data (where applicable).The right to object to processing based on legitimate interests.To exercise any of these rights, please contact us at [insert contact email].

6. Cookies and Tracking Technologies
We use cookies to track and store data about your use of our website. You may choose to set your browser to refuse cookies, but this may limit your ability to use certain features of the site.

7. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be reflected with the "Effective Date" at the top of this policy. Your continued use of the site after any changes means you accept those changes.

9. Contact Us
If you have any questions about this Privacy Policy, please contact us at team@askluca.com